NSW’s GambleAware rolls out multicultural gambling harms service

As the flagship programme of the Office of Responsible Gambling, GambleAware will work in conjunction with WSLHD to provide culturally applicable counselling to those experiencing gambling harm in New South Wales.

Research that was funded by the Office of Responsible Gambling found that culturally diverse communities are more likely to be affected by gambling harm.

WSLHD has provided multicultural counselling for over 20 years through the Transcultural Mental Health Centre.

Previously, it managed the Multicultural Problem Gambling Service in NSW.

“We’re looking forward to working with all GambleAware Providers across NSW to build capacity to support multicultural communities and deliver culturally appropriate services,” said Graeme Loy, chief executive of WSLHD.

“Our goal is to ensure that anyone who needs help can speak to someone in the language they are most comfortable with, and who understands both their culture and community.” 

The NSW government already has a broader gambling harm prevention service in place with GambleAware, which provides free and confidential counselling.

“It’s important that our services can reach everyone who needs them,” said Natalie Wright, director of the Office of Responsible Gambling.

“No matter your background, you are able to access appropriate support in the language and setting that best suits you.”